What are the type of license?
There are three types by which you can create a license of a book.
i. Individual
ii. Group
iii. Group licensing License
I am having an individual access code but I cannot see statistics, why?
Users accessing books using individual access code do not have access any of the class level functionality:
1. Student-Teacher mapping
2. Statistics
I have created a user by individual Group access code and I want to revoke the book from the user, How can I do it?
1. Login to institute admin account
2. Switch to the grid view
3. Find the book from the list
4. Go to Total Consumed table
5. Click on the icon
Click on revoke button for the user you want to revoke.
Code Revoke
I have created a user by individual / Group access code/bulk Upload and I want to delete the user, How can I do it?
1. Login to institute admin account
2. Go to Users tab
3. Search the User
4. Select the check box
5. Delete button gets enabled; Click on the button.
6. Click on Yes when Prompt
User deletion
User deletion
I have created a user by individual / Group access code / bulk Upload and I want to disable the user, How can I do it?
1. Login to institute admin account
2. Go to Users tab
3. Search the User
4. Select the check box
5. Delete button gets enabled; Click on the button.
6. Click on Yes when Prompt
User Disable
User Disable
How can I delete a class created by Group access code?
As per the current workflow of product, This Functionality is not available as of now.
How can I revoke a licence of a book which is distributed to a class?
1. Login to institute admin account
2. Go to Class tab
3. Click on Books
4. Click on Revoke button for the book you need to revoke
5. Delete button gets enabled; Click on the button.
6. Click on Yes when Prompt
Code Revoke in class
Code Revoke in class
What is the difference between license and comping?
Licensing are of three types:
i. Individual
ii. Group
iii. Group licensing License
Where as in Comping
1. The publisher can pre-assign a mail id to the access code.
2. Publisher has an option to set redemption duration (it is the time period specific in days in which user has to redeem the access code or it will get expired it is perpetual)
3. Comping license are of two types:
i. Individual
ii. Group
License Tab
I uploaded a user account, which had an error in it on the user’s first name and last name. How can I edit it?
There is no way to edit the created user’s first name and last name. The only way is to delete the user from institute login through which the user was created and re-create the same with desired changes.
If someone is registered using Individual Access Code and after that wants Group Book how can they distribute it to him? If the user is Teacher how can they change his Account status?
If someone is registered using Individual Access Code and after that wants Group Book how can they distribute it to him? if its for same book then the role gets changed to the student by redeeming access code. if it’s a new book then no special rules.
When we distribute books to them (individual or group licensing) and at the end of the school year those licenses expire, what happens to all their notes and bookmarks when we renew the licenses? And if we redistribute the book with a different code or license order to the same teacher and they open it on the same device would that keep their notes, bookmarks and info in the book?
The problem is that we want to give away codes with printed textbooks for which we don‘t know at which school will be used (=for example, we want to distribute 3000 codes with 3000 printed textbooks that will be distributed to 70 schools - but we don’t know which of these 3000 textbooks will be used in which school).Is this an unsolvable problem?
